Acknowledging a New Alarm

1. Locate the alarm in the table (NEW or UNACKNOWLEDGED state)
2. Click the alarm row to open the context panel
3. Review the "Why Flagged" section to understand the pattern
4. Click Acknowledge Alarm button
5. The lifecycle state changes to ACKNOWLEDGED
6. Action is recorded in the audit trail

Assigning an Alarm to an Operator

1. Click the alarm row to open the context panel
2. Click Assign to Operator button
3. Select operator from the dropdown list
4. The lifecycle state changes to ASSIGNED
5. The Owner column updates with the operator name
6. Action is recorded in the audit trail

Resolving an Alarm

1. Ensure the alarm is in ACTIONED state (if not, click Mark as Actioned first)
2. Click Resolve & Close Loop button
3. Fill out the resolution form:
4. Click Submit to close the alarm
5. The lifecycle state changes to RESOLVED
6. Resolution details are recorded in the audit trail

Escalating an Alarm

1. Click the alarm row to open the context panel
2. Click Escalate to Supervisor button
3. The ESCALATING flag is set (displays red badge)
4. The alarm appears when clicking the Fleet Health KPI card
5. Action is recorded in the audit trail

Bulk Resolving Multiple Alarms

1. Select multiple alarms using the checkboxes
2. Click Bulk Resolve button in the header
3. Fill out the resolution form (applies to all selected alarms)
4. Click Submit to close all selected alarms
5. All alarms transition to RESOLVED state
6. Actions are recorded in each alarm's audit trail

Filtering by KPI Card

1. Click any KPI card in the header (e.g., Unassigned Critical)
2. The alarm table instantly filters to show only relevant items
3. The card displays a highlighted state indicating active filter
4. Click the same card again to clear the filter

Exporting Alarm Data

1. Apply any desired filters (severity, device, owner, etc.)
2. Click Export CSV button in the header
3. A CSV file downloads with all visible alarms
4. Open in Excel, Google Sheets, or other spreadsheet software
5. The export includes 17 comprehensive data fields

Uploading Custom Device Photo

1. Navigate to Settings > Device Setup
2. Locate the device in the list
3. Click the camera icon
4. Choose Upload button
5. Select image file from your computer (max 5MB)
6. The custom photo replaces the generic fallback image
7. Photo displays in device list and alarm table thumbnails

Configuring Scheduled Reports

1. Navigate to Settings > Scheduled Reports
2. Toggle Enable Scheduled Reports to ON
3. Select frequency (Daily, Weekly, Monthly)
4. Add email recipients (comma-separated)
5. Toggle Include Resolved Alarms and Include Charts as desired
6. Click Test Report to verify configuration
7. Reports will be sent automatically at the scheduled time

Configuring Alarm Storm Suppression

1. Navigate to Settings > Storm Control
2. Set Time Window (duration for grouping related alarms)
3. Set Sensor Count Threshold (minimum sensors to classify as storm)
4. Select Grouping Rules (By Device, By Sensor Type, By Location)
5. Toggle Show Suppressed Alarms to control visibility
6. Changes take effect immediately
7. Suppressed alarms display in group headers when storm is detected